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FAQs and Troubleshooting
All you need to know to use Standuply successfully
How to set up users’ local time zones in Microsoft Teams?
How to create a request
How to create a custom request
How to set up OAuth authorization for JIRA
How to set up team public holidays or day-offs
How to set up a Vacation mode
How to transfer ownership
How does 3rd party billing working
How to transfer reports
How to make survey anonymous
How to turn off aggregated results (diagram after the survey)
How to add answers after report closed
How to change credit card or billing e-mail
How do we count your users/respondents
How to add a new team
How to edit answers
How to invite/remove Standuply to/from a private channel
How to customize History file delivery to an e-mail
How to disable "Quick response" feature
How to change password
How to add answers before the report starts
How to select/add respondents
How to cancel a subscription
I can't select my board for the "Burndown Report Settings" template
I scheduled a report, but I don't see it in the app
I have sent a help request to support but don’t get any reply
Asynchronous result's delivery checkbox is greyed out
Why can't I see report results in my Slack channel?
I changed Standuply bot foto/name but saw no difference in Slack.
What do I do if I'm having problems accessing Standuply.com?
Do I need to add myself as an admin if I am the owner of the main account?
Do I need to add my teammates in app manually before I set up the report?