FAQs and Troubleshooting

All you need to know to use Standuply successfully

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32 articles in this collection
Written by Vlad Zhigulin
FAQs

How to set up users’ local time zones in Microsoft Teams?

MS Teams time zone, Users' local time zone
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Written by Vlad Zhigulin
Updated over a week ago

How to create a request

Common requests, Standard request, Request template
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Written by Vlad Zhigulin
Updated over a week ago

How to create a custom request

Custom requests, how to create an endpoint
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Written by Vlad Zhigulin
Updated over a week ago

How to set up OAuth authorization for JIRA

JIRA integration, OAuth authorization for JIRA, JIRA request
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Written by Vlad Zhigulin
Updated over a week ago

How to set up team public holidays or day-offs

Day-offs, Public Holidays
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Written by Vlad Zhigulin
Updated over a week ago

How to set up a Vacation mode

Vacation mode, Vacationing, OOO mode
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Written by Vlad Zhigulin
Updated over a week ago

How to transfer ownership

Transfer subscription, transfer ownership
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Written by Vlad Zhigulin
Updated over a week ago

How does 3rd party billing working

Direct payment link, Paying without creating a new account, Other users pay for your subscription, Paying for the new subscription
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Written by Vlad Zhigulin
Updated over a week ago

How to transfer reports

Transfer reports, Move your reports
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Written by Vlad Zhigulin
Updated over a week ago

How to make survey anonymous

Anonymous surveys
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Written by Vlad Zhigulin
Updated over a week ago

How to turn off aggregated results (diagram after the survey)

Aggregated results, Conditions, Diagram after the survey
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Written by Vlad Zhigulin
Updated over a week ago

How to add answers after report closed

"Add answers" button
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Written by Vlad Zhigulin
Updated over a week ago

How to change credit card or billing e-mail

Change credit card, Change billing e-mail
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Written by Vlad Zhigulin
Updated over a week ago

How do we count your users/respondents

How we count number of respondents
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Written by Vlad Zhigulin
Updated over a week ago

How to add a new team

Add Workspace, Add new team
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Written by Vlad Zhigulin
Updated over a week ago

How to edit answers

Edit answer, change answer
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Written by Vlad Zhigulin
Updated over a week ago

How to invite/remove Standuply to/from a private channel

Private channels, Standuply
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Written by Vlad Zhigulin
Updated over a week ago

How to customize History file delivery to an e-mail

Get report results on e-mail
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Written by Vlad Zhigulin
Updated over a week ago

How to disable "Quick response" feature

Quick response
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Written by Vlad Zhigulin
Updated over a week ago

How to change password

Forgot password, change password, reset password
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Written by Vlad Zhigulin
Updated over a week ago

How to add answers before the report starts

Partial answers, Answer ahead of time
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Written by Vlad Zhigulin
Updated over a week ago

How to select/add respondents

Select and add respondents
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Written by Vlad Zhigulin
Updated over a week ago

How to cancel a subscription

Stopping standuply subscription
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Written by Vlad Zhigulin
Updated over a week ago