FAQs and Troubleshooting

All you need to know to use Standuply successfully

Alex Kistenev avatar Vlad Zhigulin avatar
28 articles in this collection
Written by Alex Kistenev and Vlad Zhigulin
FAQs

How to set up a Vacation mode

Vacation mode, Vacationing, Public Holidays, Day-offs
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to transfer ownership

Transfer subscription, transfer ownership
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to pay for subscription if you are not a team member

Direct payment link
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to transfer reports

Transfer reports, Move your reports
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to make survey anonymous

Anonymous surveys
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to add Follow Up message

Reminders in Slack
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to turn off aggregated results

Aggregated results, Conditions, Diagram
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to add answers after report closed

"Add answers" button
Alex Kistenev avatar
Written by Alex Kistenev
Updated over a week ago

How to change credit card or billing e-mail

Change credit card, Change billing e-mail
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How are unique users counted

How we count number of respondents
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Written by Vlad Zhigulin
Updated over a week ago

How to add a new team

Add Workspace, Add new team
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to edit answers

Edit answer, change answer
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Written by Vlad Zhigulin
Updated over a week ago

How to invite/remove Standuply to/from a private channel

Private channels, Standuply
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to customize History file delivery to an e-mail

Get report results on e-mail
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to disable "Quick response" feature

Quick response
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to change password

Forgot password, change password, reset password
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to add answers before the report starts

Partial answers, Answer ahead of time
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Written by Vlad Zhigulin
Updated over a week ago

How to select/add respondents

Select and add respondents
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago

How to cancel a subscription

Stopping standuply subscription
Vlad Zhigulin avatar
Written by Vlad Zhigulin
Updated over a week ago