FAQs and Troubleshooting

All you need to know to use Standuply successfully

Alex Kistenev avatar Dora avatar
30 articles in this collection
Written by Alex Kistenev and Dora
FAQs

How to make survey anonymous

Anonymous surveys
Dora avatar
Written by Dora
Updated this week

How to add Follow Up message

Reminders in Slack
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Written by Dora
Updated this week

How to change owner of the account

How to move reports or subscription to another account
Dora avatar
Written by Dora
Updated over a week ago

How to change billing e-mail address

Invoices
Dora avatar
Written by Dora
Updated over a week ago

How to turn off aggregated results

Aggregated results, Conditions, Diagram
Dora avatar
Written by Dora
Updated over a week ago

How to add answers after report closed

"Add answers" button
Alex Kistenev avatar
Written by Alex Kistenev
Updated over a week ago

How to change credit card or billing e-mail

Dora avatar
Written by Dora
Updated over a week ago

How are unique users counted

How we count number of respondents
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Written by Dora
Updated over a week ago

How to add new team

Dora avatar
Written by Dora
Updated over a week ago

How to edit answers

Dora avatar
Written by Dora
Updated over a week ago

How to invite/remove Standuply to/from a private channel

Private channels, Standuply
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Written by Dora
Updated over a week ago

How to customize History file delivery to an e-mail

Get report results on e-mail
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Written by Dora
Updated this week

How to disable "Quick response" feature

Quick response
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Written by Dora
Updated over a week ago

How to change password

Dora avatar
Written by Dora
Updated over a week ago

How to use Standuply without Slack

Dora avatar
Written by Dora
Updated over a week ago

How to add answers before the report starts

Dora avatar
Written by Dora
Updated over a week ago

How to select/add respondents

Dora avatar
Written by Dora
Updated over a week ago

How to cancel a subscription

Stopping standuply subscription
Dora avatar
Written by Dora
Updated over a week ago

How to set up Vacation mode

Vacation statuses, vacation break
Alex Kistenev avatar
Written by Alex Kistenev
Updated over a week ago