# Standuply Help Center

> Help center for Standuply

## How to start using Standuply?

- [How to create a Standuply account](http://help.standuply.com/en/articles/2693633-how-to-create-a-standuply-account.md): First steps with us
- [Standuply report creation](http://help.standuply.com/en/articles/6066085-standuply-report-creation.md): How to create a repot/poll/survey

## FAQs and Troubleshooting

- [How to set up users’ local time zones in Microsoft Teams?](http://help.standuply.com/en/articles/5835203-how-to-set-up-users-local-time-zones-in-microsoft-teams.md): MS Teams time zone, Users' local time zone
- [How to create a request](http://help.standuply.com/en/articles/5807796-how-to-create-a-request.md): Common requests, Standard request, Request template
- [How to create a custom request](http://help.standuply.com/en/articles/2720331-how-to-create-a-custom-request.md): Custom requests, how to create an endpoint
- [How to set up OAuth authorization for JIRA](http://help.standuply.com/en/articles/5800382-how-to-set-up-oauth-authorization-for-jira.md): JIRA integration, OAuth authorization for JIRA, JIRA request
- [How to set up team public holidays or day-offs](http://help.standuply.com/en/articles/5796871-how-to-set-up-team-public-holidays-or-day-offs.md): Day-offs, Public Holidays
- [How to set up a Vacation mode](http://help.standuply.com/en/articles/5124711-how-to-set-up-a-vacation-mode.md): Vacation mode, Vacationing, OOO mode
- [How to transfer ownership](http://help.standuply.com/en/articles/5281213-how-to-transfer-ownership.md): Transfer subscription, transfer ownership
- [How does 3rd party billing working](http://help.standuply.com/en/articles/5089670-how-does-3rd-party-billing-working.md): Direct payment link, Paying without creating a new account, Other users pay for your subscription, Paying for the new subscription
- [How to transfer reports](http://help.standuply.com/en/articles/5281300-how-to-transfer-reports.md): Transfer reports, Move your reports
- [How to make survey anonymous](http://help.standuply.com/en/articles/4660553-how-to-make-survey-anonymous.md): Anonymous surveys
- [How to turn off aggregated results \(diagram after the survey\)](http://help.standuply.com/en/articles/4539137-how-to-turn-off-aggregated-results-diagram-after-the-survey.md): Aggregated results, Conditions, Diagram after the survey
- [How to add answers after report closed](http://help.standuply.com/en/articles/3235523-how-to-add-answers-after-report-closed.md): "Add answers" button
- [How to change credit card or billing e-mail](http://help.standuply.com/en/articles/2720233-how-to-change-credit-card-or-billing-e-mail.md): Change credit card, Change billing e-mail
- [How do we count your users/respondents](http://help.standuply.com/en/articles/2720194-how-do-we-count-your-users-respondents.md): How we count number of respondents
- [How to add a new team](http://help.standuply.com/en/articles/2811133-how-to-add-a-new-team.md): Add Workspace, Add new team
- [How to edit answers](http://help.standuply.com/en/articles/2811130-how-to-edit-answers.md): Edit answer, change answer
- [How to invite/remove Standuply to/from a private channel](http://help.standuply.com/en/articles/2810706-how-to-invite-remove-standuply-to-from-a-private-channel.md): Private channels, Standuply
- [How to customize History file delivery to an e-mail](http://help.standuply.com/en/articles/2811118-how-to-customize-history-file-delivery-to-an-e-mail.md): Get report results on e-mail
- [How to disable "Quick response" feature](http://help.standuply.com/en/articles/2811108-how-to-disable-quick-response-feature.md): Quick response
- [How to change password](http://help.standuply.com/en/articles/2710734-how-to-change-password.md): Forgot password, change password, reset password
- [How to add answers before the report starts](http://help.standuply.com/en/articles/2708916-how-to-add-answers-before-the-report-starts.md): Partial answers, Answer ahead of time
- [How to select/add respondents](http://help.standuply.com/en/articles/2810690-how-to-select-add-respondents.md): Select and add respondents
- [How to cancel a subscription](http://help.standuply.com/en/articles/2811144-how-to-cancel-a-subscription.md): Stopping standuply subscription
- [How to Enable Viewing User Profile Pictures in Standuply for Microsoft Teams](http://help.standuply.com/en/articles/9018320-how-to-enable-viewing-user-profile-pictures-in-standuply-for-microsoft-teams.md)
- [I can't select my board for the "Burndown Report Settings" template](http://help.standuply.com/en/articles/4662844-i-can-t-select-my-board-for-the-burndown-report-settings-template.md): No Jira board in a dropdown
- [I scheduled a report, but I don't see it in the app](http://help.standuply.com/en/articles/4595998-i-scheduled-a-report-but-i-don-t-see-it-in-the-app.md): Standuply app in Slack
- [I have sent a help request to support but don’t get any reply](http://help.standuply.com/en/articles/4581744-i-have-sent-a-help-request-to-support-but-don-t-get-any-reply.md): Support
- [Asynchronous result's delivery checkbox is greyed out](http://help.standuply.com/en/articles/4580279-asynchronous-result-s-delivery-checkbox-is-greyed-out.md): Change synchronous/asynchronous results delivery option
- [Why can't I see report results in my Slack channel?](http://help.standuply.com/en/articles/2710845-why-can-t-i-see-report-results-in-my-slack-channel.md)
- [I changed Standuply bot foto/name but saw no difference in Slack.](http://help.standuply.com/en/articles/2708930-i-changed-standuply-bot-foto-name-but-saw-no-difference-in-slack.md)
- [What do I do if I'm having problems accessing Standuply.com?](http://help.standuply.com/en/articles/4568232-what-do-i-do-if-i-m-having-problems-accessing-standuply-com.md): Access to Standuply
- [Do I need to add myself as an admin if I am the owner of the main account?](http://help.standuply.com/en/articles/2838372-do-i-need-to-add-myself-as-an-admin-if-i-am-the-owner-of-the-main-account.md): Permissions system, admins
- [Do I need to add my teammates in app manually before I set up the report?](http://help.standuply.com/en/articles/3083160-do-i-need-to-add-my-teammates-in-app-manually-before-i-set-up-the-report.md): Adding respondents

## Standuply's key features explained

- [Standuply - Google Sheet webhook](http://help.standuply.com/en/articles/3712427-standuply-google-sheet-webhook.md): Standuply results delivery
- [Personalized subject categorization in surveys](http://help.standuply.com/en/articles/8512914-personalized-subject-categorization-in-surveys.md): Custom report, Personalized Surveys, Individual questions
- [MS Teams: Send results to reply](http://help.standuply.com/en/articles/8529588-ms-teams-send-results-to-reply.md): Report Results, Results to Reply, Reply in Report
- [Thread notifications for every message](http://help.standuply.com/en/articles/8574873-thread-notifications-for-every-message.md): Real-time Thread Reply Push Notifications feature in Slack
- ["Feedback on Finished tasks" template](http://help.standuply.com/en/articles/2811167-feedback-on-finished-tasks-template.md): Usecase report, Feedback on finished task report
- [Kanban/Backlog Grooming/Planning Poker report templates](http://help.standuply.com/en/articles/3679560-kanban-backlog-grooming-planning-poker-report-templates.md): Agile reports, Standup Reports, Kanban, Advanced Standup Reports
- [Quick response](http://help.standuply.com/en/articles/2811039-quick-response.md): Quick answer, Quick response
- [Snooze](http://help.standuply.com/en/articles/2810650-snooze.md): How to snooze report
- [Standuply requests](http://help.standuply.com/en/articles/2838386-standuply-requests.md): Jira/GoogleAnalytics/GitHub/GitLab/Bitbucket/Trello/Custom requests
- [History section](http://help.standuply.com/en/articles/2810665-history-section.md): Where Standuply reports results are saved
- [Partial answers](http://help.standuply.com/en/articles/4479761-partial-answers.md): How to give answers ahead of time
- [Video and voice answers](http://help.standuply.com/en/articles/2811152-video-and-voice-answers.md): How to add a video/audio as a response to your report
- [Standuply slash/commands.](http://help.standuply.com/en/articles/2720322-standuply-slash-commands.md): Standuply slash commands in Slack
- [How to integrate Trello Task Tracker](http://help.standuply.com/en/articles/5170583-how-to-integrate-trello-task-tracker.md): Trello, Trello Task Tracker, Task Tracker Integration
- [How to integrate Pivotal Task Tracker](http://help.standuply.com/en/articles/5242906-how-to-integrate-pivotal-task-tracker.md): Pivotal, Task Tracker
- [How to integrate GitHub Task Tracker](http://help.standuply.com/en/articles/5241907-how-to-integrate-github-task-tracker.md): Task Tracker, GitHub
- [How to integrate HubSpot Task Tracker](http://help.standuply.com/en/articles/5230999-how-to-integrate-hubspot-task-tracker.md): Task Tracker, HubSpot
- [How to integrate Jira Task Tracker](http://help.standuply.com/en/articles/5167177-how-to-integrate-jira-task-tracker.md): Jira, Task Tracker
- [How to integrate Asana Task Tracker](http://help.standuply.com/en/articles/5163095-how-to-integrate-asana-task-tracker.md): Task Tracker, Asana
- [OKTA](http://help.standuply.com/en/articles/5870669-okta.md): Standuply SSO OKTA Integration
- [Standuply Collaboration: Online Team Meetings](http://help.standuply.com/en/articles/6524755-standuply-collaboration-online-team-meetings.md): Video Meetings, Team Meetings, Collaboration, Video Call
- [How to Remove Standuply from Microsoft Teams](http://help.standuply.com/en/articles/9158036-how-to-remove-standuply-from-microsoft-teams.md): removing Standuply from MS teams
- [Getting Started with Standuply in Microsoft Teams](http://help.standuply.com/en/articles/9720494-getting-started-with-standuply-in-microsoft-teams.md): Standuply for Microsoft Teams \(installation\)
- [Troubleshooting bot accessibility issues in Microsoft Teams](http://help.standuply.com/en/articles/10454737-troubleshooting-bot-accessibility-issues-in-microsoft-teams.md): How to resolve issues with Standuply not sending messages to respondents in Microsoft Teams

## Standuply vocabulary

- [Manual launch](http://help.standuply.com/en/articles/4595996-manual-launch.md)
- [Private and Shared team](http://help.standuply.com/en/articles/5354077-private-and-shared-team.md): Personal Account, Private Page, Common team, Multi-Admin Team, Shared Team, Private Team
- [Admin](http://help.standuply.com/en/articles/4595958-admin.md): Who is admin in Standuply team
- [Collaborator](http://help.standuply.com/en/articles/4595962-collaborator.md): Who is manager in Standuply team
- [Partial answer](http://help.standuply.com/en/articles/4595932-partial-answer.md)
- [Reports](http://help.standuply.com/en/articles/4577124-reports.md): Standuply reports, polls, standups
- [Request](http://help.standuply.com/en/articles/4595965-request.md): Sharing analytics with your team
- [Name of team](http://help.standuply.com/en/articles/4595972-name-of-team.md)
- [Respondent](http://help.standuply.com/en/articles/4595929-respondent.md): What is a respondent
- [Team](http://help.standuply.com/en/articles/4593082-team.md): Standuply teams

## Pricing, privacy & terms

- [Privacy Policy](http://help.standuply.com/en/articles/2720245-privacy-policy.md)
- [Terms of Use](http://help.standuply.com/en/articles/2720150-terms-of-use.md)
- [Pricing plans](http://help.standuply.com/en/articles/2720156-pricing-plans.md)
- [Invoices](http://help.standuply.com/en/articles/2720801-invoices.md): How to receive or download an invoice

## Standuply for JIRA

- [Configuring Jira Issue Fields for Timeline Functionality](http://help.standuply.com/en/articles/10764868-configuring-jira-issue-fields-for-timeline-functionality.md): This guide explains how to configure Jira Issue fields to ensure proper timeline functionality in Standuply.