To add a new knowledge unit to your team's Q&A system, you need to be sure that you have access to it.(Admins can give you access in the team's permission settings block) Click on the Q&A button at the top scopeClick on the "Add to Q&A" button to add a new knowledge unitAs you can see, Standuply has already made a lot of templates for any use-cases. Find the one that suits you most, and fill out the information